Last Updated: 20th October 2025
Welcome to J Luxury Store. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or making a purchase from J Luxury Store, you agree to comply with and be bound by the following terms. Please read them carefully before using our site.
1. General Information
This website is owned and operated by J Luxury Store (“we,” “our,” or “us”).
By accessing [www.jluxurystore.co.ke], you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
We reserve the right to modify, update, or replace any part of these Terms at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.
2. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:
Use our website in a way that may damage, disable, or impair its functionality.
Attempt to gain unauthorized access to any part of the site or its systems.
Use false information or impersonate another person when placing an order.
3. Products and Orders
All products displayed on our website are subject to availability.
We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors.
Product images are for illustration purposes; actual items may vary slightly due to lighting or screen display differences.
Once an order is placed, you will receive an email confirmation. Please ensure that all personal and shipping information provided is accurate.
4. Pricing and Payment
All prices listed are in KES and include applicable taxes, unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Payments must be made through our approved payment methods. Your order will be processed once payment is confirmed.
We use secure third-party payment gateways to ensure safe transactions. J Luxury Store does not store your payment details.
5. Shipping and Delivery
Delivery times vary depending on your location and product availability.
We are not responsible for delays caused by courier services, customs, or factors beyond our control.
Once your order has shipped, you will receive tracking details via email or SMS.
For more details, please visit our Shipping Policy
6. Returns and Refunds
We want you to be completely satisfied with your purchase.
Please refer to our Refunds and Return Policy for detailed information on returns, exchanges, and eligibility for refunds.
7. Intellectual Property
All content on this website, including text, graphics, images, logos, and design, is the property of J Luxury Store and is protected by copyright laws.
You may not reproduce, distribute, or exploit any content without written permission from J Luxury Store.
8. Limitation of Liability
J Luxury Store will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
While we strive to ensure accuracy, we do not guarantee that product descriptions, pricing, or other content on the site are error-free.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal information.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Kenya.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Kenya.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Call / WhatsApp: +254.758.185.196
Email: support@jluxurystore.co.ke
Address: Moi Avenue Kenya Cinema Plaza 5th floor Shop 1A
Website: [www.jluxurystore.co.ke]