Last Updated: 20th October 2025
At J Luxury Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.jluxurystore.co.ke], make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information to help us serve you better:
a. Personal Information:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via trusted third-party gateways)
b. Non-Personal Information:
Browser type and device information
IP address and location data
Pages visited and time spent on our website
2. How We Use Your Information
Your information is used to:
Process and fulfill orders
Communicate order updates and support requests
Improve our website and shopping experience
Send special offers, promotions, and newsletters (only if you opt in)
Detect and prevent fraud or unauthorized transactions
3. How We Protect Your Information
We use industry-standard security measures to protect your personal data, including:
Secure Socket Layer (SSL) encryption
Trusted payment gateways
Restricted access to sensitive information
Despite our efforts, no method of transmission or storage online is 100% secure, but we continually update our systems to safeguard your data.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only with:
Trusted service providers (for payment processing, shipping, or analytics)
Legal authorities, if required by law or to protect our rights and users
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, store preferences, and improve website performance. You can choose to disable cookies in your browser settings, though some parts of our website may not function properly without them.
6. Your Rights
You have the right to:
Access, correct, or delete your personal data
Opt out of marketing emails at any time by clicking “unsubscribe” in our emails
Request information about how your data is used
To exercise these rights, please contact us at support@jluxurystore.co.ke.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies when visiting them.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. The latest version will always be available on this page, with the date of the most recent revision indicated at the top.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Call / WhatsApp: +254.758.185.196
Email: support@jluxurystore.co.ke
Address: Moi avenue Kenya Cinema Plaza 5th floor Shop 1A
Website: www.jluxurystore.co.ke